BOTSWANA

For customers in Botswana, we deliver straight to your door with local courier services. You can place your order here on our website, on Facebook Messenger, or call/ WhatsApp +267 76 797 297 / +267 76 969 303.

We also offer our products at selected stores around Botswana. Please view the list here https://www.energy.deltaeon.com/distributor-locations/

SOUTH AFRICA

For customers in South Africa, you can place your order online from Takealot.com or contact our official distributor based in Greenside, Johannesburg +27 71 422 8351 or info@deltagrowlight.com

Please contact us if you need any assistance with placing your order.

We can deliver right to your door or you can purchase our solar LED light bulbs at one of our distributor’s locations. Below are your options;

Botswana

• Free 1-2 day Cash on Delivery right to your door within Gaborone.
• 3-5 day nationwide delivery using selected couriers at an extra charge of P80.
• Free nationwide delivery on orders over P500.
• Click here for a list of our distributor locations in Botswana.
• Collection can be arranged at Plot 20578, Moshaneng Close, Block 3 Industrial, Gaborone.

South Africa

• Takealot offers a variety of express delivery options for customers.
• Click here for a list of our distributor locations in South Africa.

Please contact us if you need any assistance with placing your order.

Botswana

Cash on Delivery is available for Gaborone. For orders out of Gaborone, payment must be made prior to sending your order out for delivery. You can make payment after you have placed your order and use your name and number as the reference – eg; David #76797297

Please contact us if you need any assistance with placing your order.

Below are payment options we have available.

• Cash on Delivery (Gaborone Only)
• Mascom MyZaka to +267 76 797 297
• Orange Money to +267 76 969 303
• E-Wallet via FNB to +267 76 797 297
• Bank Transfer (EFT) Bank: FNB Account: DELTAEON BOTSWANA Account Number: 62847676006 Branch Code: 283567

South Africa

• Place your order and pay online at Deltagrow
• Place your order and pay online with Takealot.com
• Contact our distributor in South Africa to make payment.

Please note if you do not add your name and order number as reference this will make it difficult for us to trace your payment and link it to your order and may result in your order being delayed.

The battery lasts up to 7 hours with each full charge.

It’s easy! All you need to do is place the solar panel in full sunlight and connect the attached Android micro USB cable to the solar LED light bulb. This method takes roughly 8-10 hours.

Alternatively, you can charge it with any Micro USB compatible wall, car, or power bank charger. This method takes roughly 1-2 hours.

*Please note: the battery is in the bulb and NOT in the solar panel.
*Please note the red charging light does not change colour when fully charged.

Unfortunately the 1W panel is not strong enough to charge a smartphone or power bank. You may be able to charge smaller Android micro USB compatible electronics.

Our product is ideal for indoor lighting or outdoor lighting, such as camping tent, fishing, hiking, cooking, working, reading, emergency, blackouts, farming, chicken coops, shed kit and other indoor-outdoor activities, etc.

It’s a useful and affordable gift for a family or friends to have safe and happy outdoor activities.

The solar LED light bulb can be used in any weather, but it is not waterproof. The solar panel can be placed in any weather condition – it is waterproof.

DELTAEON Botswana (Pty) Ltd. offers a 12-month warranty for the components failed due to defects in materials or workmanship. The warranty starts from the date of delivery. For more info please visit https://www.energy.deltaeon.com/warranty-information/

• We offer free delivery within Gaborone with any purchase.
• For orders P500 and above we deliver around Botswana completely free!
• For orders under P500, courier would cost an additional P80 around Botswana. 

If you need to change anything on your order, contact us immediately with your order number and the details of the modification to your order. Unfortunately, if your order has already been posted then you would have to go through the refund process.

Yes! If you order before 10am, then it is possible to deliver the same day in Gaborone. Otherwise, we will deliver in the morning the next day.

We will personally deliver your order to any address within Gaborone, you can pay cash on the spot once you have checked your order and are satisfied with it.

Yes you can collect it! Please click here for a list of our stockists. 

Once you have placed your order online, you will receive an e-mail or message with your tracking number.

We accept payment via cash, Mascom MyZaka, Orange Money, FNB eWallet, and EFT.

Yes, you can pay cash on delivery in Gaborone! However, no cash no product – if using any of our other payment methods, the payment needs to reflect before the order is handed over or posted.

Payment with Mascom MyZaka, Orange Money, or FNB eWallet will usually reflect immediately, EFT may take 1-4 days depending on your bank.

Yes! We do offer a lay-by option that expires within 30 days. You pay 25% upfront and then receive your product when you pay the 75% balance.

Yes! If there are any hiccups and you are no longer happy with your purchase, you may return it and get a full refund within 14 days of delivery – no questions asked! Please view our refund policy here. Note that your return must be in its original packaging.

Your purchase is backed by a 12-month quality warranty. In the unlikely event that any of our solar LED light bulbs or solar panels are faulty, you may choose to either return it for a refund or have it replaced with a brand new one.

We collect returns within Gaborone, alternatively, nationwide returns can be returned via drop off or courier to Plot 20578, Moshaneng Close, Block 3 Industrial, Gaborone, Botswana.

Refunds are sent within 24-48hrs after an order has been returned. Please note this may take longer to reflect in your account.

Please visit our Contact us page.

If you would like to write a review about us or our product then please visit our Facebook page, or Google Listing and leave a review, or you can leave a review on our website here.

Please visit our Opportunities page.

Please visit our Opportunities page.

Please visit our Opportunities page.

We have the ability to service the light bulb in the event you should encounter a problem. Although the LEDs are rated to last up to 50,000 hours (up to 19 years if you use it for 7 hours each day), we expect our product to go through heavy use over the years – should our customers require any replacement parts, we will provide this.